Terms and Conditions (“Terms”)
Last updated: 31 October 2020
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using www.ulike.com operated by Central Master Import & Export Pte Ltd (“us”, “we”, or “our”). Our registered address is 7030 Ang Mo Kio Avenue 5 #03-57/58 Northstar@AMK Singapore 569880.
Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the website.
By placing an order on www.ulike.com.sg, you may be asked to supply certain information relevant to your purchase including, without limitation, your Name, Contact Number, E-mail address, Billing and Shipping address.
Please ensure that you have selected the correct item(s) before you checkout. Once the order has been confirmed by you, any changes to be made will be at our sole discretion. U-LIKE reserves the right to cancel any orders without prior notice if payment is not made within 24 hours after the checkout process. If we are unable to fulfil your order, full refund will be made to the original mode of payment within 5 business days from the date of order.
If you have chosen Cash on Delivery as a payment method, you will either receive a call, message or e-mail from us, requesting for a confirmation of order. U-LIKE will only proceed to dispatch your order upon receiving your confirmation. We reserve the rights to cancel the order should the outstanding amount not be paid to the courier upon delivery. In the event that we dispatched the order but the order was either refused by you or not successfully delivered for any reason, we reserve the rights to charge the full shipping costs ($10) to you.
Prices displayed on the website are quoted in Singapore Dollars (SGD). Payment will also be charged in Singapore Dollars (SGD).
If prices are incorrectly displayed, we will inform the affected customers and reconfirm the order with the correct price. U-LIKE reserve the right to cancel orders placed with the incorrect price.
As some items are handmade, slight differences in stated measurements is inevitable. If the difference is material and you would like to change for another size, please e-mail us email@example.com and follow the original Returns & Exchange Policy.
RETURN & EXCHANGE
Items can be returned or exchanged within fourteen days from the date of purchase. Items returned must be in its original condition, unused with the tag intact and packed in U-LIKE’s original package. Items to be returned should reach us at our main office by the fourteenth day of purchase. Before returning your item, please fill in this form and wait for a confirmation from U-LIKE within 2 business days.
Customers will be fully responsible for all charges involved in the refund or exchange. We do not charge anything extra for exchanges but for refunds, $4 will be deducted from the amount to be refunded due to the subsidized courier delivery rate at initial purchase.
For more information on the eligibility of return & exchange for any particular product, please refer to the Return & Exchange Policy here.
If you have any questions about our Terms and Conditions, please contact us at firstname.lastname@example.org for enquiries.